Returns & Exchanges
Due to the perishable nature of our authentic Indian meal kits, we do not accept physical returns to ensure food safety. If you are unsatisfied with your order or received damaged items, please reach out to us within 7 days for a full refund or replacement.
Contact Support
Email our customer care team at [email protected] with your order number and a brief description of the issue.
Provide Documentation
Attach clear photos of any damaged packaging or incorrect meal kits so we can improve our quality control processes.
Resolution Review
Our team will review your request within 48 hours to determine eligibility for a refund or a complimentary replacement shipment.
Receive Credit
Approved refunds are processed immediately and will appear on your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing